Privacy Policy

User hereinafter referred to as ("You") and Hardwin Software Solutions Pvt Ltd hereinafter referred to as (“We”, “Our”) operates the Hardwin Software Solutions web portal and mobile applications ("Hardwin Software Solutions").

This policy document informs you about our policies for collecting personal information, using, and disclosing the same when you use our service.

We will not disclose/distribute any of your personal information to any external/third parties. We will use the information only for improving our service. By using our service, you agree to the collection and use of information in accordance with this policy.

Information Collection

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, other information ("Personal Information").

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.

Location Information

While you access our service through your mobile application, we might collect your location information to get a service provider near your location.

Additional Information

In case you participate in any other schemes, facilities, or services provided by our Service, you will be required to provide additional information. Such information will also remain in our database and will be considered as your Personal Information and will be treated as strictly confidential.

Disclosure

In case we are required to disclose your Personal Information in order to assist a Government Authority, adhere to the Court, or protect the interest of the Hardwin Software Solutions Service and/or any particular user(s), we will disclose it without obtaining prior permission from you.

Third-Party Services

We may employ service provider companies and individuals to facilitate the best service for your problem tickets, provide the Service on our behalf, perform Service-related services, and/or assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.

Policy Changes

We have the right to change, update, and overwrite the privacy policy at any time. If you have questions regarding the privacy policy, please address them to enquiry@hardwinsoftware.com.